ubisoft Legal Notice
We at ubisoft operate an online gaming and sportsbook platform available only in jurisdictions where local law permits such services. This legal notice outlines our service scope, account eligibility requirements, data handling practices, and the responsibility each user bears to verify compliance with their own jurisdiction's laws before accessing our platform.
Our ubisoft service includes sports markets (Liga 1, Piala Indonesia, Champions League, Premier League, MotoGP, badminton), live-dealer tables (blackjack, roulette, baccarat, Dragon Tiger), slot games (Aviator, Sweet Bonanza, Gates of Olympus, Fortune Tiger, Mahjong Ways), and esports coverage (Mobile Legends, Free Fire, PUBG Mobile). Payment processing spans DANA, e-wallet, mobile banking, local payment, online payment, e-wallet for e-wallets, and mobile banking, local payment, online payment, e-wallet for bank virtual accounts.
This notice is not a substitute for our full terms and conditions (available at `/terms-conditions/`) or our privacy policy (available at `/privacy-policy/`). Rather, it summarises key legal and jurisdictional aspects of our ubisoft service to ensure users understand the scope and limitations of our platform before account creation and first deposit.
Our ubisoft Service Availability and Jurisdiction Restrictions
We do not offer our services in jurisdictions where online wagering is prohibited by law. Our ubisoft platform operates only where applicable local legislation permits online gaming, sports betting, or games of chance. We do not determine which territories are legal or illegal; that responsibility rests with each user to verify the stance of their own jurisdiction before accessing our platform.
If your country, region, or state bans online gaming, classifies it as unlicensed activity, or restricts access to operators like ubisoft, our system will not process your transactions. Conversely, if your jurisdiction explicitly permits online gaming under specific conditions — such as licensing, tax reporting, or regulatory oversight — you may be eligible to access our ubisoft platform provided you meet those conditions.
Account Eligibility and Age Requirements
To create an account on our ubisoft platform, you must meet the age and eligibility requirements set by your local jurisdiction. Most territories require users to be at least 18 or 21 years old. Some jurisdictions impose additional restrictions based on nationality, residency status, or prior regulatory violations. When you sign up for ubisoft, you attest that you meet all applicable eligibility criteria for your jurisdiction.
Our account-verification process includes identity confirmation via government-issued documentation and address validation. This Know Your Customer (KYC) check is required by law in most jurisdictions and serves as a safeguard against underage or ineligible access. If we discover that you have misrepresented your age, location, or eligibility status, we reserve the right to suspend or permanently close your account and return any remaining funds after outstanding obligations are settled.
ubisoft Service Scope
- Available only where local law permits online gaming
- Account eligibility subject to age and residency requirements of your jurisdiction
- KYC verification required for account activation and deposit processing
- Payment processing through DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, e-wallet
- User responsible for verifying local-law compliance before access
Your Responsibility to Verify Local-Law Compliance
Each user of our ubisoft platform bears sole responsibility for verifying that their access and participation comply with the laws of their own jurisdiction. We do not provide legal counsel, and we do not assess the regulatory status of online gaming in every territory worldwide. Before you create an account, deposit funds, or participate in any market or game on ubisoft, you must personally investigate whether online gaming is lawful where you reside.
Some nations explicitly permit online gaming under strict licensing and regulatory oversight. Others categorically ban it. Still others operate in grey zones with ambiguous or unenforced restrictions. We cannot advise which category applies to your location. If you choose to use our ubisoft platform in a jurisdiction where online gaming is prohibited or unlicensed, you do so at your own legal and financial risk. We will not be held liable for any legal, financial, or criminal consequences arising from your use of our platform in a territory where it is unlawful.
Our ubisoft Data Handling and Privacy Practices
Your account on our ubisoft platform collects personal data necessary for account verification, payment processing, fraud prevention, and regulatory compliance. We gather your full name, date of birth, address, government ID number, phone number, and payment-method details. This data is stored in encrypted databases and accessed only by our compliance, finance, and customer-support teams.
We do not sell, lease, or share your personal information with third parties outside our payment processors (mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment) and regulatory authorities if legally required. Our comprehensive privacy policy is available at `/privacy-policy/` and explains data collection, retention, and your rights to access or request deletion. Some data, such as transaction records, may be retained longer for anti-money-laundering, tax reporting, and dispute resolution purposes even after account closure.
We at ubisoft emphasise that users bear responsibility for verifying their jurisdiction's laws before accessing our platform; we do not determine legality for any territory.
Contact Channels for Legal and Compliance Inquiries
If you have legal questions about our ubisoft platform, your rights as a user, our compliance practices, or dispute resolution, you may contact our legal team through the channels provided at `/legal/`. We maintain a dedicated email address for legal and compliance inquiries, staffed during standard business hours with typical response times of one to three business days depending on query complexity.
For urgent matters — such as suspected fraud, data breaches, or regulatory violations — you may escalate your request through our customer-support system by selecting the "Legal Escalation" category for priority handling. Our comprehensive terms and conditions are available at `/terms-conditions/` and govern the full relationship between you and our ubisoft platform, including dispute resolution, limitation of liability, and indemnification.
Regional Considerations for ubisoft Users
Players accessing our ubisoft platform from Jakarta, Surabaya, Bandung, Medan, Semarang, Yogyakarta, and other regions of Indonesia experience the same service standards and legal framework. Our payment partners — including online payment, e-wallet, mobile banking, local payment, online payment, e-wallet, and bank virtual-account processors — enforce their own geographical and regulatory restrictions. Even if you gain access to our ubisoft platform, payment processing may be blocked by your e-wallet or bank if your location or account status falls outside their permitted service area.
We update our policies continuously to reflect changing regulatory landscapes. If your jurisdiction's stance on online gaming shifts, your access to our ubisoft platform may be affected accordingly. We maintain correspondence with regulatory authorities in supported jurisdictions and honour all applicable local laws.
Summary: ubisoft Legal Framework
Our ubisoft platform operates only where local law permits online gaming. Account creation requires age and eligibility verification appropriate to your jurisdiction. Payment processing integrates DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, and e-wallet to support local funding preferences. Your data is encrypted, retained securely, and shared only with payment partners and regulatory authorities when legally required.
Each user of our ubisoft platform is responsible for verifying that their access complies with their jurisdiction's laws. We do not determine legality for any territory; that assessment rests with you. If you proceed to use our ubisoft platform, you acknowledge that you have verified compliance with applicable local law and accept the risks of any legal consequences arising from non-compliance.
For full details on our terms, privacy practices, and legal policies, please review our complete documentation at `/terms-conditions/` and `/privacy-policy/`. For legal inquiries, contact our legal team at `/legal/`.
Service availability
We at ubisoft provide our services only in jurisdictions where online gaming is permitted under applicable local law. We do not unilaterally determine which regions qualify as legal or illegal; that responsibility rests with each user to verify compliance with their local statutes. The availability of our ubisoft platform — including all sports markets (Liga 1, Piala Indonesia, Champions League, Premier League, MotoGP, badminton), live-dealer tables (blackjack, roulette, baccarat, Dragon Tiger), slot games (Aviator, Sweet Bonanza, Gates of Olympus, Fortune Tiger, Mahjong Ways), esports coverage (Mobile Legends, Free Fire, PUBG Mobile), and associated payment processing — depends entirely on whether your territory's regulations permit or restrict such activities. If your country or region prohibits online gaming, classifies it as unlicensed activity, or restricts access to platforms like ubisoft, our system will not process your transactions. Conversely, if your jurisdiction explicitly permits online gaming under specific licensing, regulatory, or tax-reporting conditions, you may be eligible to access ubisoft provided you meet those conditions. We do not advertise our services in territories where gaming is banned, and we do not actively solicit users from restricted jurisdictions. Our payment partners — DANA, OVO, GoPay, ShopeePay, LinkAja, QRIS, BCA, Mandiri, BRI, and BNI — enforce their own geographical and regulatory restrictions, so even if you gain access to ubisoft, payment processing may be blocked by your e-wallet or bank if your location falls outside their permitted service area. Regulatory frameworks change over time; if your jurisdiction's stance on online gaming shifts, your access to our ubisoft platform may be affected accordingly.
Account eligibility
To create and operate an account on our ubisoft platform, you must meet the age and eligibility requirements set by your local jurisdiction. Most territories require users to be at least 18 or 21 years old; some impose additional restrictions based on nationality, residency status, criminal history, or prior regulatory violations. When you sign up for ubisoft, you attest that you meet these eligibility criteria. Our account-verification process includes identity confirmation via government-issued documentation and address validation, which serves as a check on the accuracy of your age and eligibility claims. If we discover that you have misrepresented your age, location, or eligibility status at any point, we reserve the right to suspend or permanently close your account and return any remaining funds after outstanding obligations are settled. We do not knowingly permit ineligible users to access our ubisoft platform, including all games, markets, and payment features. Our KYC system is designed to identify age and residency inconsistencies during the verification phase, before significant deposits or play occurs. If verification flags an issue, we contact you for clarification; if the issue cannot be resolved satisfactorily, your account remains suspended pending further review or permanent closure. Verification documents are encrypted, stored securely, and retained according to local data-protection regulations.
Local-law responsibility
We emphasise that each user of our ubisoft platform bears sole responsibility for verifying that their access and participation comply with the laws of their own jurisdiction. We do not provide legal counsel, and we do not assess the regulatory status of online gaming in every territory worldwide. Before you sign up, deposit funds, or participate in any market or game on ubisoft, you must personally investigate whether online gaming, wagering, or games of chance are lawful where you reside. Some nations explicitly permit online gaming under strict licensing and regulatory oversight; others categorically ban it; still others operate in regulatory grey zones with ambiguous or unenforced restrictions. We cannot advise which category applies to your location. If you choose to use our ubisoft platform in a jurisdiction where online gaming is prohibited or unlicensed, you do so at your own legal and financial risk. We will not be held liable for any legal, financial, or criminal consequences arising from your use of our platform in a territory where it is unlawful. Conversely, if your jurisdiction explicitly permits and regulates online gaming, your use of ubisoft is subject to those local regulations, and you may pursue complaints or disputes through local regulatory bodies or courts. We recommend consulting local legal resources or a qualified attorney in your jurisdiction before using our platform.
Data and privacy scope
Your account on our ubisoft platform collects personal data necessary for account verification, payment processing, fraud prevention, and regulatory compliance. We gather your full name, date of birth, address, government ID number, phone number, and e-wallet or bank account details. This data is stored in encrypted databases and accessed only by our compliance, finance, customer-support, and fraud-prevention teams. We do not sell, lease, or share your personal information with third parties outside our payment processors (DANA, OVO, GoPay, ShopeePay, LinkAja, QRIS, BCA, Mandiri, BRI, BNI) and regulatory authorities if legally required. Our detailed privacy policy is available at `/privacy-policy/` and explains data collection, retention, and your rights to access or request deletion of your information. Some data, such as transaction records and game-session logs, may be retained longer for anti-money-laundering (AML), tax reporting, and legal-hold purposes even after account closure. Any security breach or unauthorised access is reported to affected users and relevant authorities in accordance with local data-protection regulations. We use industry-standard encryption protocols to protect your data during transmission and storage.
Contact for legal inquiries
If you have legal questions about our ubisoft platform, your rights as a user, our compliance practices, or dispute resolution, you may contact our legal team through the channels provided at `/legal/`. We maintain a dedicated email address for legal and compliance inquiries, staffed during standard business hours with typical response times of one to three business days depending on query complexity. For urgent matters — such as suspected fraud, data breaches, or regulatory violations — you may escalate your request through our customer-support system by selecting the "Legal Escalation" category for priority handling. Our comprehensive terms and conditions, available at `/terms-conditions/`, govern the full relationship between you and our ubisoft platform and outline dispute resolution procedures, limitation of liability, and indemnification. Any legal dispute arising from your use of ubisoft will be handled according to the jurisdiction specified in our terms, unless your local law mandates otherwise. We also maintain correspondence with regulatory authorities in supported jurisdictions; if a regulatory body contacts us regarding your account or activity, we will notify you of any findings that affect your access or funds. Our legal team is available to assist with data requests, privacy inquiries, and account-recovery procedures.